Privacy Policy

SUPRReply ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.suprreply.com and use our AI-powered tweet reply generation service.

Personal Information

• Name and email address when you create an account
• Profile information from Google OAuth (if you sign in with Google)
• Payment information when you purchase token plans (processed securely through our payment processor)

Usage Information

• Tweet URLs and content you submit for reply generation
• Generated replies and your usage patterns
• Token usage and account activity
• Device information, IP address, and browser type
• Analytics data to improve our service

• Provide and maintain our AI reply generation service
• Process your requests and generate personalized tweet replies
• Manage your account, tokens, and subscription
• Process payments and send transaction confirmations
• Improve our service through analytics and user feedback
• Send important updates about your account or our service
• Provide customer support and respond to your inquiries
• Ensure security and prevent fraud

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit and at rest
• Secure authentication and session management
• Regular security assessments and updates
• Limited access to personal data on a need-to-know basis

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our service (e.g., payment processors, cloud hosting)
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred
• Consent: We may share information with your explicit consent

Data Retention

We retain your personal information for as long as necessary to provide our service and comply with legal obligations. Generated tweet content and replies may be stored to improve our AI models and service quality. You can request deletion of your account and associated data at any time.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing
• Objection: Object to certain processing activities

Cookies and Analytics

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our service. We use Vercel Analytics to collect anonymized usage statistics. You can control cookie settings through your browser preferences.

Third-Party Services

Our service integrates with the following third-party services:

• Google OAuth: For secure authentication
• OpenAI: For AI-powered reply generation
• DodoPayments: For payment processing
• MongoDB Atlas: For secure data storage
• Vercel: For hosting and analytics

These services have their own privacy policies and terms of service. We encourage you to review them.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy or our privacy practices, please contact us: